B.Ed. Program (2014-15)
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A.    Browser Help / Troubleshoot Web Site Issues

In case Web pages or Web site https://bed.vnsguadm.org do not work correctly, please use the following methods to troubleshoot.

Network connectivity issues

Make sure that you are not having network connectivity issues.

Look for third-party firewall or antivirus programs

Make sure that any third-party firewall or antivirus programs that are installed on your computer are configured correctly and are not preventing you from connecting to Web sites. For more information, see the product documentation or contact the program vendor.

B.    Important settings for users using IE-8 or above

OPTION ONE: Through the IE Address Bar

NOTE: If Internet Explorer recognizes a webpage that is not compatible, you will see the Compatibility View icon button on the Address bar.

To Turn On Compatibily View for the Webpage Click on the unhighlighted Compatibility View icon button. (See screenshot below)

NOTE: The webpage will now reload with Compatibility View turned on for it.

 

OPTION TWO: Through the Tools Menu

NOTE: This will let you turn on or off Compatibility View for the current webpage.

1.       Click on the Tools Menu Bar (ALT+T) item. (See screenshot below)

NOTE: If Compatibiliy View is grayed out, then the webpage has no compatibility issues and does not need to have Compatibility View turned on for it. You can still use METHOD THREE below to turn on Compatibility View for it though if you like.

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Go to step 3.

 

2.       Click on the Tools Command Bar button. (See screenshot below)

NOTE: If Compatibiliy View is grayed out, then the webpage has no compatibility issues and does not need to have Compatibility View turned on for it. You can still use METHOD THREE below to turn on Compatibility View for it though if you like.

 

3.       To Turn On Compatibily View for the Webpage Click on Compatibiliy View to check it. (See screenshots above)

NOTE: The webpage will now reload with Compatibility View turned on for it.

 

C.     Turn off the pop-up blocker

The pop-up blocker feature may block PDF file generation.

While generating Admission Form, you may receive following screen on your browser. This indicates that pop-up blocker has blocked generation of PDF file.

To turn off the Pop-Up Blocker, follow these steps:

OPTION ONE: Using "Tools" Menu or Command Bar in Internet Explorer

1.       Open Internet Explorer.

2.       Click on the Tools Menu Bar item. (See screenshot below)

OR

3. Click on the Tools Command Bar icon button. (See screenshot below)

4.       To Turn Off Pop-up Blocker

A)     Click on Pop-up Blocker and Turn Off Pop-Up Blocker. (See screenshot below step 2 or 3)

B) Click on Yes to apply. (See screenshot below)


OPTION TWO: Through Internet Options

1.       Open Internet Explorer.

A)     Click on Tools (Menu Bar or Command Bar icon button)

B)      Go to step 3.

 

OR


2. Open the Control Panel (All items View).

3. Click on Internet Options.

4. Click on the Privacy tab. (See screenshot below)

Internet Explorer Pop-up Blocker - Turn On or Off-internet_options.jpg

5.       To Turn Off Pop-up Blocker  

Uncheck the Turn on Pop-up Blocker box.

6.       Click on OK.

 

D.    Configure security, content, and advanced settings in Internet Explorer

Web site https://bed.vnsguadm.org is a secured site. In case the web site does open, add this site as a trusted site the Trusted sites zone in Internet Explorer

1.       On the Tools menu in Internet Explorer, click Internet Options, and then click the Security tab.

2.       Click Trusted sites, and then click Default Level.

3.       Add any SSL-secured (128-Bit) Web sites to the Trusted sites zone. To do this, follow these steps:

a.       Click Sites.

b.      Type the URL of the site https://bed.vnsguadm.org in the Add this Web site to the zone box.

c.       Click Add, click OK, and then click Apply.

Reset the Security Zones to the default settings

1.       On the Tools menu in Internet Explorer, click Internet Options, and then click the Security tab.

2.       Click Internet, and then click Default Level.

3.       Click Local Intranet, and then click Default Level.

4.       Click Trusted sites, and then click Default Level.

5.       Click Restricted sites, and then click Default Level.

6.       Click Apply.

7.       On the Privacy tab, click Default, and then click Apply.

 

E.     Acrobat Help / Can't open PDF

In case the PDF document does not open and you see an image placeholder icon or a Red X in the browser window, follow the checklist mentioned below to resolve the issue.

Checklist

·         If your system has two versions of Adobe Acrobat Reader, uninstall both the versions and then install the latest version and the latest update. If you have earlier builds, update to 6.0.1 or above. Click Help menu and choose Update. BTW, updating to 6.0.1 also fixes another problem explained here

·         Open Adobe Acrobat Reader and click Edit, Preferences. Choose Internet in the Preferences window. Uncheck Display PDF in browser option and close the dialog. Repeat the same and this time, enable the Display PDF in browser option.

·         Adobe Acrobat Reader v6.x has Detect and Repair feature under the Help menu. See if repairing Adobe Reader helps you resolve the problem.

 

Update Reader or Acrobat

Adobe releases regular security updates for Reader and Acrobat. It's likely that the latest update patch can fix a conflict with your system.

1.       Open Reader or Acrobat.

2.       Choose Help > Check for Updates.

 

Install the latest version

Try uninstalling Adobe Reader, making sure that you remove all versions. (In Windows, use Add or Remove Programs.) Then install the latest version.

Ensure that your operating system can recognize the PDF

Opening PDFs on the desktop requires that the PDF file is associated with either Reader or Acrobat.

Windows users can configure Windows to open PDFs with Reader or Acrobat, do the following:

1.       Right-click the PDF, and then choose Open With > Choose Program.

2.       Select Adobe Reader or Adobe Acrobat in the list of programs.

3.       Select Always Use The Selected Program To Open This Kind of File.

4.       Click OK.

 

F.     Acrobat Help / Troubleshoot PDF printing | Acrobat, Reader

Printer

Check whether you can print this troubleshooting page

Try printing this troubleshooting page. If you can't, follow these steps to check your connection to the printer:

1.       Ensure that the cable that connects your printer to your computer is securely plugged in.

2.       If your printer is plugged into a USB hub, then unplug the printer cable from the hub. Then, plug the printer cable directly into a USB port on your computer.

3.       Turn off your printer. Wait 30 seconds, and then turn it on again.

4.       Try to print the PDF again.

 

 Check whether you are using the latest printer driver

1.       It is important to update to the latest printer driver. Printer manufactures release updated drivers to improve compatibility with newer software, such as newer versions of Reader and Acrobat.

2.       Find your printer model number. 

3.       Go to the manufacturer's website, and browse or search for "drivers" or "printer drivers."

4.       Driver download pages for some manufacturers appear below:

a.       Brother

b.      Canon

c.       Dell

d.      Epson

e.      HP

f.        Lexmark

g.       Ricoh

h.      Sharp

5.       Find the correct driver for your model number. 

6.       Download and install the printer driver.

7.       Restart your computer. 

 

Create a copy of the PDF using Save As command

In Reader or Acrobat, choose File > Save As and give the PDF file a new name. Include only letters and numbers in the filename. Do not include symbols such as %, $, or []. Try printing the new copy of the PDF.